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Exactly what we wanted!

5
22 June 2023 , Derek B (Woodstock, ON)

Charlie’s Overhead Doors replaced both our garage doors and the installers did an amazing job! The doors look fantastic and the service we received was amazing! We have had neighbors come over and ask… Read more Charlie’s Overhead Doors replaced both our garage doors and the installers did an amazing job! The doors look fantastic and the service we received was amazing! We have had neighbors come over and ask us about our new doors (the old ones were in bad shape) and we enthusiastically say Charlie’s!

BAD BUSINESS PRACTICES

1
01 March 2023 , Donna L (Woodstock, ON)

It is bad business practice to threaten long time customers with collections as well as bad phone manners.

Company response:

what other option do we have if payment is not made . Do I just pay for your repairs out of pocket ? Maybe tell my employees there not getting paid either . Was there a simple reason that we are not aware of for why payment did not come ? Where you harsh on the phone as well ?

Excellent customer service

5
29 January 2023 , Tina R (Woodstock, ON)

Our garage door needed repairs. There was a heavy snow system coming through that day. Called first thing in the morning. Jeff arrived with in a few hours. Explained the repairs needed, provided… Read more Our garage door needed repairs. There was a heavy snow system coming through that day. Called first thing in the morning. Jeff arrived with in a few hours. Explained the repairs needed, provided multiple options. Completed the work that afternoon. We couldn’t be happier with the product provided and service Jeff gave us . Highly recommend this
Company.

Repair of both of my Garage doors

5
23 November 2021 , Steve M (Ingersoll, ON)

Great overall experience - when I called to make the appointment the person answered the phone right away and understood the garage door problems when I described them and he gave me a rough quote… Read more Great overall experience - when I called to make the appointment the person answered the phone right away and understood the garage door problems when I described them and he gave me a rough quote over the phone.

Technician arrived early for the appointment, began repairs right away on both of our doors and was complete the work in a timely fashion. He also did a maintenance inspection of all components for both doors and gave us a detailed summary.

Charlies is highly recommended!!



Very happy.

5
03 November 2021 , chip b (Tillsonburg, ON)


Very impressed with Doug and the garage door opener he installed.
Always got back to me, with answers to my questions.
Showed up on time and did a very good install of the wall-mounted… Read more

Very impressed with Doug and the garage door opener he installed.
Always got back to me, with answers to my questions.
Showed up on time and did a very good install of the wall-mounted garage door opener.
The service, product and price. Plus, being local was the reason I chose Charlies Overhead Door.
Thanks again Doug.

lived up to all the great reviews

5
17 April 2021 , George j (Woodstock, ON)

Jeff, installer was knowledgeable, well equipped and precise. Could not ask for nicer people to deal with. Thumbs up for local business.

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