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Rating Summary

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Great Fast Service

5
28 July 2020 , Josie H (Woodstock , ON)

Booked appointment after hours online. Garage door would not open. Car inside. Showed up nxt day and fixed by 1:30pm. Lucky to have good service. Nice job. HIGHLY recommend!!!!

Professional Service

5
17 March 2020 , David P (Woodstock, ON)

Prompt booking for service request, showed up on time, and completed the work professionally and efficiently.

Excellent and friendly service!

5
10 December 2019 , Chad Z (Woodstock, ON)

My one garage door no longer worked, and my other one sounded like a freight train was running through my garage! In under an hour, the technician had both door working like new!

Technician… Read more
My one garage door no longer worked, and my other one sounded like a freight train was running through my garage! In under an hour, the technician had both door working like new!

Technician was very friendly and personable, great service overall.

professional service

5
04 November 2019 , Eileen H (Woodstock, ON)

Extremely pleased with service call..called to have garage door / opener repaired however turned out was actually broken/worn out and needed replacing. Service tech took time and reviewed which opener… Read more Extremely pleased with service call..called to have garage door / opener repaired however turned out was actually broken/worn out and needed replacing. Service tech took time and reviewed which opener would work best for me/ purchase and scheduled his next available appt. The install went seamlessly as well as correcting some other previously installation concerns. Overall very professional, courteous and knowledgeable and competitive cost. Would highly recommend this company

Excellent Service - Quality Job

5
26 December 2018 , Jacqui R (Bright, ON)

Christmas Eve and showed up early. Did a fantastic quality job on repairing my garage door opener by reattaching/framing it to the door and also attaching the actual opener to the beam properly. Works… Read more Christmas Eve and showed up early. Did a fantastic quality job on repairing my garage door opener by reattaching/framing it to the door and also attaching the actual opener to the beam properly. Works great!b

Incorrect Installation - Business NOT addressing issue after full payment was received

1
28 September 2018 , Rolf M (Innerkip, ON)

Garage Door was installed incorrect. After payment was received contractor is not willing to come back and address issue. Ensure you check your installation first BEFORE paying this contractor.Read more Garage Door was installed incorrect. After payment was received contractor is not willing to come back and address issue. Ensure you check your installation first BEFORE paying this contractor.
Cased filed with Better Business Bureau. Details under:
https://www.bbb.org/ca/on/woodstock/profile/garage-doors/charlies-overhead-door-0187-18595/complaints

Company response:

Unfortunately Mr. Maurer likes to tell lies and half truths . The installation I did is in fact correct and it meets his opening requirements that he provided. I used a low head room track system that (...)

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